Shipping policy
ORDER PROCESSING
Orders are typically processed within 2–5 business days.
During high-demand periods (drops, sales, holidays), processing times may be longer.
Once your order is processed, you’ll receive a confirmation email with tracking information.
SHIPPING TIMES
Estimated delivery times (after processing):
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U.S. Orders: 3–7 business days
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International Orders: 7–21 business days
Shipping times are estimates — not guarantees.
SHIPPING RATES
Shipping costs are calculated at checkout based on:
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Location
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Order size
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Carrier rates
TRACKING
Once your order ships, you’ll receive a tracking number via email.
Please allow up to 48 hours for tracking to update.
LOST, STOLEN, OR DELAYED PACKAGES
Once an order is handed off to the carrier, it is out of our control.
Lousy Goods is not responsible for:
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Lost packages
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Stolen packages
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Carrier delays
If your package is marked delivered but not received:
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Contact the shipping carrier first
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Then reach out to us — we’ll try to help where we can
INCORRECT SHIPPING INFO
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
INTERNATIONAL SHIPPING
International orders may be subject to:
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Customs fees
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Import taxes
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Duties
These are the responsibility of the customer.
DAMAGED OR WRONG ITEMS
If your order arrives damaged or incorrect:
Contact us within 5 days of delivery:
GET IN TOUCH
Include:
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Order number
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Photos of the issue
We’ll make it right.
CONTACT
Questions about your order?